We would definitely recommend Platinum Networks. We had a few issues in the beginning but they listened to what we needed and solved everything! Their customer service is very good. With their high-speed internet service, we are able to upload photos and information for the families and that adds value to our center.
The quality of the Products is good, but their differentiation is on the quality of their support. Furthermore, Platinum Networks is always on top of opportunities to improve our productivity.
Platinum Networks has been wonderful to work with. We have been so impressed with their response time and dedicated service. They have gone above and beyond to help us find solutions to our networking needs. If you’ve ever dealt directly with Telstra or Optus, you’ll understand how valuable Platinum Networks service is.
I would recommend Platinum Networks because of their attentive service/support and the quality of their phone systems. They are thorough and knowledgeable about the services.
Other telcos I’ve worked with in the past offer little or no communication. Platinum Networks add value through custom-made solutions for our needs. I would recommend the team at Platinum Networks because they provide excellent communication delivered in a personal way, fast response time and a sense of real care in working out issues.
I would recommend Platinum Networks for any business needing all their communication needs sorted under one roof. They provide a great service, are very approachable. With their solutions, all our staff is connected without issues and that’s invaluable to our company, especially since key roles are located in New Zealand whilst our Head Office is in the Gold Coast.
If you want a better customer service experience and prompt replies, Platinum Networks is the right choice. They’ll get you sorted quickly and support is readily available. The hardware is exactly what I need for my business. And the team is very knowledgeable about different options available to improve productivity.